ERLANGER MEDICAL CENTER, TENNESSEE Quality of Services and Reviews

ERLANGER MEDICAL CENTER Quality of Services
How often were the patients rooms and bathrooms kept clean? Room was "always" clean 60 %
How often were the patients rooms and bathrooms kept clean? Room was "sometimes" or "never" clean 16 %
How often were the patients rooms and bathrooms kept clean? Room was "usually" clean 24 %
How often did nurses communicate well with patients? Nurses "always" communicated well 77 %
How often did nurses communicate well with patients? Nurses "sometimes" or "never" communicated well 4 %
How often did nurses communicate well with patients? Nurses "usually" communicated well 19 %
How often did doctors communicate well with patients? Doctors "always" communicated well 81 %
How often did doctors communicate well with patients? Doctors "sometimes" or "never" communicated well 3 %
How often did doctors communicate well with patients? Doctors "usually" communicated well 16 %
How often did patients receive help quickly from hospital staff? Patients "always" received help as soon as they wanted 67 %
How often did patients receive help quickly from hospital staff? Patients "sometimes" or "never" received help as soon as they wanted 8 %
How often did patients receive help quickly from hospital staff? Patients "usually" received help as soon as they wanted 25 %
How often was patients pain well controlled? Pain was "always" well controlled 72 %
How often was patients pain well controlled? Pain was "sometimes" or "never" well controlled 7 %
How often was patients pain well controlled? Pain was "usually" well controlled 21 %
How often did staff explain about medicines before giving them to patients? Staff "always" explained 64 %
How often did staff explain about medicines before giving them to patients? Staff "sometimes" or "never" explained 19 %
How often did staff explain about medicines before giving them to patients? Staff "usually" explained 17 %
Were patients given information about what to do during their recovery at home? No, staff "did not" give patients this information 17 %
Were patients given information about what to do during their recovery at home? Yes, staff "did" give patients this information 83 %
How do patients rate the hospital overall? Patients who gave a rating of "6" or lower (low) 9 %
How do patients rate the hospital overall? Patients who gave a rating of"7" or "8" (medium) 22 %
How do patients rate the hospital overall? Patients who gave a rating of "9" or "10" (high) 69 %
How often was the area around patients rooms kept quiet at night? "Always" quiet at night 61 %
How often was the area around patients rooms kept quiet at night? "Sometimes" or "never" quiet at night 9 %
How often was the area around patients rooms kept quiet at night? "Usually" quiet at night 30 %
Would patients recommend the hospital to friends and family? "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it) 4 %
Would patients recommend the hospital to friends and family? "YES", patients would definitely recommend the hospital 72 %
Would patients recommend the hospital to friends and family? "YES", patients would probably recommend the hospital 24 %
Children's Asthma Process of Care Measures Children Who Received Reliever Medication While Hospitalized for Asthma 100 %
Children's Asthma Process of Care Measures Children Who Received Systemic Corticosteroid Medication (oral and IV Medication That Reduces Inflammation and Controls Symptoms) While Hospitalized for Asthma 100 %
Children's Asthma Process of Care Measures Children and their Caregivers Who Received a Home Management Plan of Care Document While Hospitalized for Asthma 91 %
Heart Attack or Chest Pain Process of Care Measures Heart Attack Patients Given Aspirin at Arrival 99 %
Heart Attack or Chest Pain Process of Care Measures Heart Attack Patients Given Aspirin at Discharge 99 %
Heart Attack or Chest Pain Process of Care Measures Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD) 97 %
Heart Attack or Chest Pain Process of Care Measures Heart Attack Patients Given Smoking Cessation Advice/Counseling 100 %
Heart Attack or Chest Pain Process of Care Measures Heart Attack Patients Given Beta Blocker at Discharge 100 %
Heart Attack or Chest Pain Process of Care Measures Heart Attack Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival N/A %
Heart Attack or Chest Pain Process of Care Measures Heart Attack Patients Given PCI Within 90 Minutes Of Arrival 92 %
Heart Attack or Chest Pain Process of Care Measures Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival (higher numbers are better) N/A %
Heart Attack or Chest Pain Process of Care Measures Average number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital (a lower number of minutes is better) Not Available %
Heart Attack or Chest Pain Process of Care Measures Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival (higher numbers are better) 100 %
Heart Attack or Chest Pain Process of Care Measures Average number of minutes before outpatients with chest pain or possible heart attack got an ECG (a lower number of minutes is better) 12 %
Heart Failure Process of Care Measures Heart Failure Patients Given Discharge Instructions 89 %
Heart Failure Process of Care Measures Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function 99 %
Heart Failure Process of Care Measures Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD) 98 %
Heart Failure Process of Care Measures Heart Failure Patients Given Smoking Cessation Advice/Counseling 100 %
Pneumonia Process of Care Measures Pneumonia Patients Assessed and Given Pneumococcal Vaccination 96 %
Pneumonia Process of Care Measures Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics 95 %
Pneumonia Process of Care Measures Pneumonia Patients Given Smoking Cessation Advice/Counseling 99 %
Pneumonia Process of Care Measures Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival 96 %
Pneumonia Process of Care Measures Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s) 90 %
Pneumonia Process of Care Measures Pneumonia Patients Assessed and Given Influenza Vaccination 93 %
Surgical Care Improvement Project Process of Care Measures Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better) 93 %
Surgical Care Improvement Project Process of Care Measures Outpatients having surgery who got the right kind of antibiotic (higher numbers are better) 96 %
Surgical Care Improvement Project Process of Care Measures Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on the beta blockers during the period just before and after their surgery 93 %
Surgical Care Improvement Project Process of Care Measures Surgery patients who were given an antibiotic at the right time (within one hour before surgery) to help prevent infection 96 %
Surgical Care Improvement Project Process of Care Measures Surgery patients who were given the right kind of antibiotic to help prevent infection 99 %
Surgical Care Improvement Project Process of Care Measures Surgery patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery) 91 %
Surgical Care Improvement Project Process of Care Measures Heart surgery patients whose blood sugar (blood glucose) is kept under good control in the days right after surgery 92 %
Surgical Care Improvement Project Process of Care Measures Surgery patients needing hair removed from the surgical area before surgery, who had hair removed using a safer method (electric clippers or hair removal cream - not a razor) 100 %
Surgical Care Improvement Project Process of Care Measures Surgery patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries 98 %
Surgical Care Improvement Project Process of Care Measures Patients who got treatment at the right time (within 24 hours before or after their surgery) to help prevent blood clots after certain types of surgery 96 %
Hospital Process of Care Measures Median Time to Fibrinolysis N/A %

ERLANGER MEDICAL CENTER performance rates tell you the proportion of cases where a ERLANGER MEDICAL CENTER provided the recommended process of care. Only patients meeting the inclusion criteria for a measure are included in the calculation of the rate for a measure. A rate of 88% means that the hospital provided the recommended process of care 88% of the time. For example, the rates for aspirin at discharge for individuals who have had an acute myocardial infarction -- a heart attack -- tell you the percentage of patients who received an aspirin when they are discharged from the ERLANGER MEDICAL CENTER. The ultimate goal is the right care for the right patient at the right time. Hospitals with effective quality improvement programs are continually working toward this goal.

The information about ERLANGER MEDICAL CENTER posted on this website comes from the quality data submitted by hospitals to the HHS/MediCare QIO Clinical Data Warehouse for all inpatient discharges. These data alone is insufficient for purposes of reliably predicting ERLANGER MEDICAL CENTER, TENNESSEE performance. Information on this website should not be construed as an assesment of quality, endorsement or advertisement for ERLANGER MEDICAL CENTER, TENNESSEE. Information have been updated Nov 26th, 2010. Please refer to the source for additional terms and instructions: Read More

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