GREATER BALTIMORE MEDICAL CENTER, MARYLAND Quality of Services and Reviews

GREATER BALTIMORE MEDICAL CENTER Quality of Services
How often were the patients rooms and bathrooms kept clean? Room was "always" clean 58 %
How often were the patients rooms and bathrooms kept clean? Room was "sometimes" or "never" clean 14 %
How often were the patients rooms and bathrooms kept clean? Room was "usually" clean 28 %
How often did nurses communicate well with patients? Nurses "always" communicated well 76 %
How often did nurses communicate well with patients? Nurses "sometimes" or "never" communicated well 5 %
How often did nurses communicate well with patients? Nurses "usually" communicated well 19 %
How often did doctors communicate well with patients? Doctors "always" communicated well 81 %
How often did doctors communicate well with patients? Doctors "sometimes" or "never" communicated well 4 %
How often did doctors communicate well with patients? Doctors "usually" communicated well 15 %
How often did patients receive help quickly from hospital staff? Patients "always" received help as soon as they wanted 57 %
How often did patients receive help quickly from hospital staff? Patients "sometimes" or "never" received help as soon as they wanted 16 %
How often did patients receive help quickly from hospital staff? Patients "usually" received help as soon as they wanted 27 %
How often was patients pain well controlled? Pain was "always" well controlled 69 %
How often was patients pain well controlled? Pain was "sometimes" or "never" well controlled 6 %
How often was patients pain well controlled? Pain was "usually" well controlled 25 %
How often did staff explain about medicines before giving them to patients? Staff "always" explained 57 %
How often did staff explain about medicines before giving them to patients? Staff "sometimes" or "never" explained 23 %
How often did staff explain about medicines before giving them to patients? Staff "usually" explained 20 %
Were patients given information about what to do during their recovery at home? No, staff "did not" give patients this information 24 %
Were patients given information about what to do during their recovery at home? Yes, staff "did" give patients this information 76 %
How do patients rate the hospital overall? Patients who gave a rating of "6" or lower (low) 7 %
How do patients rate the hospital overall? Patients who gave a rating of"7" or "8" (medium) 24 %
How do patients rate the hospital overall? Patients who gave a rating of "9" or "10" (high) 69 %
How often was the area around patients rooms kept quiet at night? "Always" quiet at night 52 %
How often was the area around patients rooms kept quiet at night? "Sometimes" or "never" quiet at night 14 %
How often was the area around patients rooms kept quiet at night? "Usually" quiet at night 34 %
Would patients recommend the hospital to friends and family? "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it) 5 %
Would patients recommend the hospital to friends and family? "YES", patients would definitely recommend the hospital 77 %
Would patients recommend the hospital to friends and family? "YES", patients would probably recommend the hospital 18 %
Heart Attack or Chest Pain Process of Care Measures Heart Attack Patients Given Aspirin at Arrival 95 %
Heart Attack or Chest Pain Process of Care Measures Heart Attack Patients Given Aspirin at Discharge 100 %
Heart Attack or Chest Pain Process of Care Measures Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD) 100 %
Heart Attack or Chest Pain Process of Care Measures Heart Attack Patients Given Smoking Cessation Advice/Counseling 100 %
Heart Attack or Chest Pain Process of Care Measures Heart Attack Patients Given Beta Blocker at Discharge 90 %
Heart Attack or Chest Pain Process of Care Measures Heart Attack Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival N/A %
Heart Attack or Chest Pain Process of Care Measures Heart Attack Patients Given PCI Within 90 Minutes Of Arrival N/A %
Heart Failure Process of Care Measures Heart Failure Patients Given Discharge Instructions 97 %
Heart Failure Process of Care Measures Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function 97 %
Heart Failure Process of Care Measures Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD) 92 %
Heart Failure Process of Care Measures Heart Failure Patients Given Smoking Cessation Advice/Counseling 100 %
Pneumonia Process of Care Measures Pneumonia Patients Assessed and Given Pneumococcal Vaccination 93 %
Pneumonia Process of Care Measures Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics 87 %
Pneumonia Process of Care Measures Pneumonia Patients Given Smoking Cessation Advice/Counseling 98 %
Pneumonia Process of Care Measures Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival 93 %
Pneumonia Process of Care Measures Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s) 97 %
Pneumonia Process of Care Measures Pneumonia Patients Assessed and Given Influenza Vaccination 90 %
Surgical Care Improvement Project Process of Care Measures Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on the beta blockers during the period just before and after their surgery 85 %
Surgical Care Improvement Project Process of Care Measures Surgery patients who were given an antibiotic at the right time (within one hour before surgery) to help prevent infection 93 %
Surgical Care Improvement Project Process of Care Measures Surgery patients who were given the right kind of antibiotic to help prevent infection 97 %
Surgical Care Improvement Project Process of Care Measures Surgery patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery) 93 %
Surgical Care Improvement Project Process of Care Measures Heart surgery patients whose blood sugar (blood glucose) is kept under good control in the days right after surgery N/A %
Surgical Care Improvement Project Process of Care Measures Surgery patients needing hair removed from the surgical area before surgery, who had hair removed using a safer method (electric clippers or hair removal cream - not a razor) 100 %
Surgical Care Improvement Project Process of Care Measures Surgery patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries 91 %
Surgical Care Improvement Project Process of Care Measures Patients who got treatment at the right time (within 24 hours before or after their surgery) to help prevent blood clots after certain types of surgery 91 %

GREATER BALTIMORE MEDICAL CENTER performance rates tell you the proportion of cases where a GREATER BALTIMORE MEDICAL CENTER provided the recommended process of care. Only patients meeting the inclusion criteria for a measure are included in the calculation of the rate for a measure. A rate of 88% means that the hospital provided the recommended process of care 88% of the time. For example, the rates for aspirin at discharge for individuals who have had an acute myocardial infarction -- a heart attack -- tell you the percentage of patients who received an aspirin when they are discharged from the GREATER BALTIMORE MEDICAL CENTER. The ultimate goal is the right care for the right patient at the right time. Hospitals with effective quality improvement programs are continually working toward this goal.

The information about GREATER BALTIMORE MEDICAL CENTER posted on this website comes from the quality data submitted by hospitals to the HHS/MediCare QIO Clinical Data Warehouse for all inpatient discharges. These data alone is insufficient for purposes of reliably predicting GREATER BALTIMORE MEDICAL CENTER, MARYLAND performance. Information on this website should not be construed as an assesment of quality, endorsement or advertisement for GREATER BALTIMORE MEDICAL CENTER, MARYLAND. Information have been updated Nov 26th, 2010. Please refer to the source for additional terms and instructions: Read More

Patients and Their Families

If you are a patient or someone helping a patient with his or her health care decisions, you can:

• Talk to your health care provider and local hospital staff about what this information means and how it can be used to make health care decisions.
• View information on other websites about hospital quality.
• Review the performance of hospitals in your state using HHS comparison tool.