TEXAS->MCKINNEY->MEDICAL CENTER OF MCKINNEY
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MEDICAL CENTER OF MCKINNEY, TEXAS Quality of Services and Reviews

MEDICAL CENTER OF MCKINNEY provides Emergency Services
Hosptal Ownership: Proprietary

MEDICAL CENTER OF MCKINNEY Address:
4500 MEDICAL CENTER DRIVE COLLIN
MCKINNEY
TEXAS 75069
tel.(972)547-7800



MEDICAL CENTER OF MCKINNEY Quality of Service

QuestionAnswerPercent      
How often did nurses communicate well with patients?Nurses 'always' communicated well72
How often did patients receive help quickly from hospital staff?Patients 'sometimes' or 'never' received help as soon as they wanted12
How often did staff explain about medicines before giving them to patients?Staff 'always' explained57
Were patients given information about what to do during their recovery at home?Yes, staff 'did' give patients this information84
How do patients rate the hospital overall?Patients who gave a rating of '9' or '10' (high)62
How often did nurses communicate well with patients?Nurses 'usually' communicated well20
How often were the patients rooms and bathrooms kept clean?Room was 'sometimes' or 'never' clean11
How often did nurses communicate well with patients?Nurses 'sometimes' or 'never' communicated well8
How often did staff explain about medicines before giving them to patients?Staff 'usually' explained18
Would patients recommend the hospital to friends and family?'NO', patients would not recommend the hospital (they probably would not or definitely would not recommend it)8
How often was the area around patients rooms kept quiet at night?'Sometimes' or 'never' quiet at night10
How often was patients pain well controlled?Pain was 'always' well controlled68
How do patients rate the hospital overall?Patients who gave a rating of '6' or lower (low)11
Would patients recommend the hospital to friends and family?'YES', patients would definitely recommend the hospital62
Were patients given information about what to do during their recovery at home?No, staff 'did not' give patients this information16
How often did doctors communicate well with patients?Doctors 'always' communicated well78
Would patients recommend the hospital to friends and family?'YES', patients would probably recommend the hospital30
How often were the patients rooms and bathrooms kept clean?Room was 'always' clean69
How often did patients receive help quickly from hospital staff?Patients 'always' received help as soon as they wanted60
How do patients rate the hospital overall?Patients who gave a rating of '7' or '8' (medium)27
How often was the area around patients rooms kept quiet at night?'Usually' quiet at night28
How often did doctors communicate well with patients?Doctors 'usually' communicated well17
How often were the patients rooms and bathrooms kept clean?Room was 'usually' clean20
How often did staff explain about medicines before giving them to patients?Staff 'sometimes' or 'never' explained25
How often was patients pain well controlled?Pain was 'sometimes' or 'never' well controlled8
How often did patients receive help quickly from hospital staff?Patients 'usually' received help as soon as they wanted28
How often was the area around patients rooms kept quiet at night?'Always' quiet at night62
How often was patients pain well controlled?Pain was 'usually' well controlled24
How often did doctors communicate well with patients?Doctors 'sometimes' or 'never' communicated well5
QuestionAnswerScore
Use of Medical ImagingOutpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy. (If a number is high, it may mean the facility is doing too many unnecessary MRIs for low back pain.)34.7
Use of Medical ImagingOutpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram. (A number that is much lower than 8% may mean there's not enough follow-up. A number much higher than 14% may mean there's too much unnecessary follow-up.)9.6
Use of Medical ImagingOutpatient CT scans of the abdomen that were "combination" (double) scans. (The range for this measure is 0 to 1. A number very close to 1 may mean that too many patients are being given a double scan when a single scan is all they need.)0.048
Use of Medical ImagingOutpatient CT scans of the chest that were "combination" (double) scans. (The range for this measure is 0 to 1. A number very close to 1 may mean that too many patients are being given a double scan when a single scan is all they need.)0.005
QuestionAnswerPercent      
How often did nurses communicate well with patients?Nurses 'always' communicated well
How often did patients receive help quickly from hospital staff?Patients 'sometimes' or 'never' received help as soon as they wanted
How often did staff explain about medicines before giving them to patients?Staff 'always' explained
Were patients given information about what to do during their recovery at home?Yes, staff 'did' give patients this information
How do patients rate the hospital overall?Patients who gave a rating of '9' or '10' (high)
How often did nurses communicate well with patients?Nurses 'usually' communicated well
How often were the patients rooms and bathrooms kept clean?Room was 'sometimes' or 'never' clean
How often did nurses communicate well with patients?Nurses 'sometimes' or 'never' communicated well
How often did staff explain about medicines before giving them to patients?Staff 'usually' explained
Would patients recommend the hospital to friends and family?'NO', patients would not recommend the hospital (they probably would not or definitely would not recommend it)
How often was the area around patients rooms kept quiet at night?'Sometimes' or 'never' quiet at night
How often was patients pain well controlled?Pain was 'always' well controlled
How do patients rate the hospital overall?Patients who gave a rating of '6' or lower (low)
Would patients recommend the hospital to friends and family?'YES', patients would definitely recommend the hospital
Were patients given information about what to do during their recovery at home?No, staff 'did not' give patients this information
How often did doctors communicate well with patients?Doctors 'always' communicated well
Would patients recommend the hospital to friends and family?'YES', patients would probably recommend the hospital
How often were the patients rooms and bathrooms kept clean?Room was 'always' clean
How often did patients receive help quickly from hospital staff?Patients 'always' received help as soon as they wanted
How do patients rate the hospital overall?Patients who gave a rating of '7' or '8' (medium)
How often was the area around patients rooms kept quiet at night?'Usually' quiet at night
How often did doctors communicate well with patients?Doctors 'usually' communicated well
How often were the patients rooms and bathrooms kept clean?Room was 'usually' clean
How often did staff explain about medicines before giving them to patients?Staff 'sometimes' or 'never' explained
How often was patients pain well controlled?Pain was 'sometimes' or 'never' well controlled
How often did patients receive help quickly from hospital staff?Patients 'usually' received help as soon as they wanted
How often was the area around patients rooms kept quiet at night?'Always' quiet at night
How often was patients pain well controlled?Pain was 'usually' well controlled
How often did doctors communicate well with patients?Doctors 'sometimes' or 'never' communicated well


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MEDICAL CENTER OF MCKINNEY performance rates tell you the proportion of cases where a MEDICAL CENTER OF MCKINNEY provided the recommended process of care. Only patients meeting the inclusion criteria for a measure are included in the calculation of the rate for a measure. A rate of 88% means that the hospital provided the recommended process of care 88% of the time. For example, the rates for aspirin at discharge for individuals who have had an acute myocardial infarction -- a heart attack -- tell you the percentage of patients who received an aspirin when they are discharged from the MEDICAL CENTER OF MCKINNEY. The ultimate goal is the right care for the right patient at the right time. Hospitals with effective quality improvement programs are continually working toward this goal.

The information about MEDICAL CENTER OF MCKINNEY posted on this website comes from the quality data submitted by hospitals to the HHS/MediCare QIO Clinical Data Warehouse for all inpatient discharges. These data alone is insufficient for purposes of reliably predicting MEDICAL CENTER OF MCKINNEY, TEXAS performance. Information on this website should not be construed as an assesment of quality, endorsement or advertisement for MEDICAL CENTER OF MCKINNEY, TEXAS. Information have been updated Nov 26th, 2010. Please refer to the source for additional terms and instructions: Read More

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